안녕하세요~ 고객님, ipTIME 기술팀 입니다. 문의하신 내용에 답변 드리겠습니다. 불편을 드려 사과 말씀드립니다. 정확한 문제점 파악을 위해 문제가 발생된 공유기의 상태 점검이 필요합니다. 등록된 번호로 현재 연락이 불가하신데 당사 전화 상담 시각은 오전10시 ~ 오후 5시 30분입니다. 추후 상담이 가능하실때 1544-8695로 연락을 주시기 바랍니다. - 전화 상담이 불가하신 경우 임시적으로 펌웨어를 수동으로 다운그레이드 시켜 문제가 개선되는지 확인하여 주시기 바랍니다.

감사합니다.  


파일에 첨부하듯 기존 잘 붙어있던 공유기가 커넥팅 상태로 멈춰있습니다. 공유기를 재시작 하거나 하면 붙는데 어느새 다시 떨어져 있기도 합니다. 펌웨어 버전15.35.2만든날2026.06.16 20:18:사용하고 있습니다. AX7800M-6E 호스트 AX3004BCM 에이전트 로그를 보면 다른 기기 CHmini2(ring mini)는 잘 붙는데 CH3004(AX3004BCM) 은 기다려도 계속 커넥팅 상태어서 변허질 않네요 2026/07/08 11:58:22 CHmini 2 [58:86:94:D1:FE:97]'s status is changed [Connecting -> Connected] 2026/07/08 11:58:19 IP 192.168.0.211 is assigned to 28:6B:B4:AB:A2:89 2026/07/08 11:57:36 DPCeth [50:EB:F6:B6:76:78] is connected to CH7800 [58:86:94:4A:42:43] 2026/07/08 11:57:34 Station [1C:E8:9E:6C:42:BD] is connected to CH7800 [58:86:94:4A:42:43] 2026/07/08 11:57:33 IP 192.168.0.207 is assigned to 1C:E8:9E:6C:42:BD 2026/07/08 11:57:25 Connected(LAN 2 Port/1G /Full) 2026/07/08 11:57:10 Disconnected(LAN 2 Port) 2026/07/08 11:56:56 Station [28:6B:B4:78:F6:EB] is connected to CH7800 [58:86:94:4A:42:43] 2026/07/08 11:56:56 Station [28:6B:B4:7C:CC:C0] is connected to CH7800 [58:86:94:4A:42:43] 2026/07/08 11:56:56 DPCeth [50:EB:F6:B6:76:78] is disconnected 2026/07/08 11:56:55 IP 192.168.0.205 is assigned to 28:6B:B4:78:F6:EB 2026/07/08 11:56:54 IP 192.168.0.206 is assigned to 28:6B:B4:7C:CC:C0 2026/07/08 11:56:53 Disconnected(LAN 2 Port) 2026/07/08 11:56:49 IP 192.168.0.207 is assigned to 1C:E8:9E:6C:42:BD 2026/07/08 11:56:49 Station [1C:E8:9E:6C:42:BD] is connected to CH7800 [58:86:94:4A:42:43] 2026/07/08 11:56:46 CHmini 2 [58:86:94:D1:FE:97]'s status is changed [Connecting -> Disconnected] 2026/07/08 11:56:46 CH3004 [58:86:94:AE:08:88]'s status is changed [Connecting -> Disconnected] 2026/07/08 11:56:46 김치냉장고 [28:6B:B4:AB:A2:89] is disconnected 2026/07/08 11:56:44 Station [2C:BA:BA:98:55:D1] is connected to CH7800 [58:86:94:4A:42:43] 2026/07/08 11:56:41 Station [1C:E8:9E:6D:D9:75] is connected to CH7800 [58:86:94:4A:42:43] 2026/07/08 11:56:41 Station [C8:DD:6A:15:DB:A5] is connected to CH7800 [58:86:94:4A:42:43] 2026/07/08 11:56:41 Station [C8:DD:6A:14:75:33] is connected to CH7800 [58:86:94:4A:42:43] 2026/07/08 11:56:41 Station [DC:A6:32:7C:38:29] is connected to CH7800 [58:86:94:4A:42:43] 2026/07/08 11:56:41 LGE_AC2_myroom [C8:DD:6A:16:0B:A9] is connected to CH7800 [58:86:94:4A:42:43] 2026/07/08 11:56:41 Station [C8:DD:6A:1B:67:93] is connected to CH7800 [58:86:94:4A:42:43] 2026/07/08 11:56:39 IP 192.168.0.213 is assigned to 1C:E8:9E:6D:D9:75 2026/07/08 11:56:39 IP 192.168.0.209 is assigned to 3C:31:74:DE:DE:6E 2026/07/08 11:56:39 SmartThings-Station [2C:BA:BA:98:55:D1] is disconne 2026/07/08 11:56:37 IP 192.168.0.50 is assigned to 28:84:85:50:75:44 2026/07/08 11:56:36 CHmini 2 [58:86:94:D1:FE:97]'s status is changed [Disconnected -> Connecting] 2026/07/08 11:56:36 CH3004 [58:86:94:AE:08:88]'s status is changed [Disconnected -> Connecting] 아예 메쉬에서 지웠다가 다시 등록하려 했더니 이젠 등록 실패가 뜨네요 2026/07/08 12:37:37 SURF [BC:83:85:29:50:06] is connected to CH7800 [58:86:94:4A:42:43] 2026/07/08 12:37:30 SURF [BC:83:85:29:50:06] is disconnected 2026/07/08 12:36:58 IP 192.168.0.30 is assigned to 58:86:94:AE:08:88 2026/07/08 12:36:21 IP 192.168.0.30 is assigned to 58:86:94:AE:08:88 2026/07/08 12:35:47 IP 192.168.0.30 is assigned to 58:86:94:AE:08:88 2026/07/08 12:34:39 IP 192.168.0.30 is assigned to 58:86:94:AE:08:88 2026/07/08 12:34:38 Station [28:6B:B4:78:F6:EB] is connected to CHmini 2 [58:86:94:D1:FE:97] 2026/07/08 12:34:37 IP 192.168.0.30 is assigned to 58:86:94:AE:08:88 2026/07/08 12:34:33 IP 192.168.0.205 is assigned to 28:6B:B4:78:F6:EB 2026/07/08 12:34:33 Tab7 [8C:DE:E6:1F:5B:8B] is connected to CHmini 2 [58:86:94:D1:FE:97] 2026/07/08 12:34:28 AX3004BCM [58:86:94:AE:08:88] is being added 2026/07/08 12:34:26 AX3004BCM [58:86:94:AE:08:88]'s status is changed [Disconnected -> Removed] 2026/07/08 12:34:26 AX3004BCM [58:86:94:AE:08:88] has been found